Box Office
The Tyler Civic Theatre box office is open Monday - Friday 10am - 1pm & 2pm - 5pm. Box office is also open before evening shows from 6:50pm and 1:50pm on Sunday shows. Please call (903) 592-0561 for specific details. Tickets may be purchased with MasterCard, Visa, American Express, Discover and cash. If you arrive when show has begun, please wait to be seated.
Standard service charges may apply.
Will Call
Please bring a Photo ID, the credit card used for your purchase, and/or confirmation number when picking tickets up at Will Call. In some cases, Will Call tickets may only be picked up on the day of an event.
Refund/Exchange Policy
Please let us know if you are unable to attend an upcoming ticketed performance. We will happily exchange your tickets for the same event on another date and at the same value with at least 24 hours notice. We want you to enjoy the show!